Medical alert systems connect you with a live operator when you press the help button. Most work over landlines and cellular networks, giving you the flexibility to use them at home or on the go.
Lifenet’s customer service agents are EMT/EMD-Certified and bilingual, and the company offers deaf-friendly services and a LanguageLine? that connects callers to interpreters in more than 240 languages.
LifeFone?
LifeFone? offers a comprehensive line of at-home and on-the-go medical alert devices, along with many add-on services that help caregivers keep tabs on patients’ well-being. The company is known for its generous warranties and customer-friendly policies, including lifetime equipment guarantees, flexible payment plans, free spouse protection, zero activation fees, and a 30-day risk-free trial period.
Most of its devices have an in-home range of up to 1,300 feet, and subscribers can choose between a landline or cellular connection. Regardless of which option you choose, all systems come with a 32-hour backup battery to get through power outages and electrical problems.
Aside from offering competitive monthly rates and a no-long-term contract policy, LifeFone? is also one of the few medical alert systems to offer professional remote caregiving services. https://maps.app.goo.gl/xnG5gqtG5ZhpzJQi6 Its customers give it high marks for fast response times, and the company is accredited with the Better Business Bureau with an A+ rating and only three complaints on file.
Aloe Care
Aloe Care Health is a medical alert company that offers sleek, high-tech products with no contract requirements and a 30-day money-back guarantee. Its devices work mainly through a Smart Hub and can be activated by pressing a button or by saying "emergency" several times in a row. The Smart Hub also monitors temperature, activity, and air quality in the home.
Caregivers can monitor their loved ones’ safety using the Family App and talk with them directly through the Smart Hub's voice activation. It can detect motion and has built-in fall detection and sensors that monitor indoor air quality (VOC and CO2).
Its service rates are competitive especially when you consider their inclusion of activity monitoring, fall detection, and the Family App. It also uses a TMA Five Diamond certified response center. You can cancel the subscription at any time, and it has a low-cost backup battery. You can also add on a Mobile Companion for on-the-go use.
QMedic
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QMedic is one of the best medical alert systems with proactive monitoring technology that uses sensor data to monitor activity and sleep patterns. If it detects any deviations, the system will contact the user and caregivers for a check-in call or escalation.
This Boston-based company was founded in 2010 and offers both an in-home cellular base station and a mobile GPS system. Both options come with a wearable help button and a cellular base station that has a two-way speaker for calls. With a range of up to 1,000 feet between the help button and base station, it can protect users at home and when they’re out running errands or visiting friends.
One thing that sets QMedic apart from its competitors is its 24/7 redundant call centers located in Utah and Idaho. This ensures that customers get fast, reliable service when they need it. The company also has a straightforward subscription model with no hidden fees or contracts.
LifeStation?
LifeStation? has a long history of medical alert monitoring and has consistently placed customers and their caregivers at the forefront of its business. This brand offers a variety of UL-listed equipment for both at-home and mobile use, along with multiple options to suit different lifestyles. Their customer service representatives are forthcoming and helpful in educating consumers, ensuring that they make the best decision for their unique needs.
The user simply presses a help button worn as a pendant or wristband to connect with a response center representative in the event of an emergency. These representatives are able to dispatch first responders and assist seniors in the event of a fall or other emergencies. They are also able to unlock the home’s lockbox (add-on) and provide a code for family members to gain access to the elderly person's house if necessary.
One of the things that sets this company apart from its competitors is that it operates its own 24/7 call monitoring centers. These are based in New Jersey and Texas, which is a plus since most companies outsource their monitoring services.
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