The best medical alert systems use cellular technology to allow you or your loved one to summon help from anywhere. Some devices are also GPS-enabled, which can help emergency responders or caregivers find you more quickly.
Look for simple and easy-to-use devices that won’t get in the way of daily activities or be uncomfortable to wear. We also recommend choosing a company with transparency about pricing and no hidden fees.
LifeFone?
LifeFone? is one of the best medical alert systems for seniors who are at risk for falls or need a little help taking care of themselves at home. Their simple button-activated device connects you to a call center in the event of an emergency, and they offer a variety of plans and add-on features that you can select to meet your needs.
Their affordable monthly fees and no contracts make them a great choice for individuals looking to add security to their lives. They also have no activation or equipment fees, and a money-back guarantee for new customers. In addition to these benefits, they have a wide range of accessories and caregiver tools for their devices.
Unlike some other medical alert systems, LifeFone?’s equipment is covered under a lifetime warranty. This means that if your device breaks down due to a manufacturer defect, you can replace it for free. Additionally, they have a $5-a-month protection plan that covers any damage to their equipment, whether it’s caused by a fall or by other factors.
A medical alert system is an essential tool for anyone who is living alone or at risk of a medical emergency. This system can help you get assistance quickly and save your life, says Ardeshir Hashmi, M.D., a geriatrician and Forbes Health Advisory Board member.
Bay Alarm Medical
Bay Alarm Medical is one of the most well-reviewed companies among mobile medical alert systems. Its cellular and telehealth equipment connects with a monitoring center, and emergency operators are available around the clock. The company’s products are typically easy to set up and use, and they have an exemplary BBB record. They also have no long-term contracts, which is a great benefit for seniors who may need to cancel their service after a death or move.
Bay’s in-home cellular system includes a base station and wearable help button that connects to your home Wi-Fi or a landline. It has a built-in fall detection sensor and battery backup. You can activate it with the push of a button, or if you’re unable to press it, an automatic call is placed after the device detects no movement for 30 minutes. It also allows users to communicate with the emergency operator through a speaker and microphone on the base station, and it features GPS tracking for family members and caregivers.
Bay’s on-the-go devices, including the SOS Mobile and SOS Smartwatch, are able to connect with their monitoring centers via a cellular network or a landline. The cellular models require an AT&T or Verizon plan, and a monthly fee is charged for a data plan to cover calls. The company’s monitoring plans are UL listed and TMA Five-Diamond certified, and they have two US-based call centers with geographically remote and fully duplicated backup.
LifeStation?
LifeStation? is one of the oldest and largest medical alert system providers. Their device options include at-home, mobile, and a no landline option that utilizes AT&T’s network (though customers must have cellular coverage in their area). Their monitoring center has 24/7 operators and responds quickly when someone presses the help button on a pendant, wristband, or base station. Customers generally give LifeStation? four stars for their budget-friendly pricing, reliable emergency monitoring, and easy-to-use devices. Some negative reviews mention that setup was complicated for some seniors and that there were occasional billing discrepancies, though customer service representatives were quick to correct mistakes.
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LifeStation? offers a free trial of its equipment and a 30-day money-back guarantee. This allows you to try out the device and cancel your service if it doesn’t work for you, which is a great feature that not all medical alert companies offer. The company also waives the shipping, equipment, and activation fees that many other companies charge.
The company’s at-home wireless medical alert systems connect to their monitoring center using AT&T’s 4G LTE network. In our test call, it took a mere 20 seconds between pushing the button on the at-home device and hearing a live voice from a LifeStation? care specialist. This is faster than the industry average of 30 seconds. All of LifeStation?’s devices are UL-listed and are tested for quality before shipment to customers. LifeStation? also includes a lockbox and Papa Pals services as part of its packages, which other companies often charge extra for.
Life Alert
While Life Alert is one of the most recognizable names in medical alert systems, it also has some of the highest prices and most archaic contract practices in the industry. Their minimum three-year contract only allows users to cancel the service if they die or move into a nursing home, which makes their system less appealing than other options on our list.
Medical alert systems are a great option for anyone who needs help staying safe at home or on the go. They typically connect to a user’s home telephone line through a base station and include wearable help buttons that can be pressed to get in touch with a customer service representative and receive emergency assistance. Most systems also come with a mobile device that operates over cellular networks and can be used outside of the home.
Many systems offer optional upgrades, including fall detection and GPS location tracking. These features can be particularly helpful for people who are at risk of falling, which is estimated to happen to one third of adults over the age of 65 each year. Most systems are designed to be easy to set up and use. Most companies provide a customer support team to help guide new users through the process, and they often include written instructions or video tutorials.
AARP members can typically find discounts on some medical alert systems, and some companies allow customers to purchase their equipment through a lease program rather than paying for it upfront. https://personalmedicalalarm.com/wandering/ Most medical alert systems are not covered by Medicare or insurance, and a monthly fee is typically required to keep the device active.
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