A lone worker is anyone who works alone, without the immediate support of a supervisor or colleagues. https://loneworkeralarms.com.au/lone-worker-safety-devices-au/ This includes people working on a graveyard shift, company concierge or messengers, employees who work from home and anyone in a remote area of the country.
The risk of violence
Lone workers are particularly vulnerable to work-related violence, since they do not have an immediate contact with their employer or other staff members. They may feel overwhelmed by the situation or unable to call for help.
Staff wellbeing
As an employer, it is your legal duty to keep your lone workers safe. This requires you to keep them in touch, provide them with a way to summon help if they feel unsafe or need emergency assistance and respond promptly to any incidents.
Having an app or device that will allow them to call for help, check in safely and raise the alarm when they feel threatened or unsafe can save lives. This can be done through a panic button, a location-tracking system like the Tunstall GO or an automated distress message service.
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As part of your safety procedures, you should also conduct a risk assessment of the lone worker's workplace to identify any risks and implement control measures to reduce them. These can include instruction, training, supervision and protective equipment. The control measures should be reviewed regularly to ensure they are still effective. They should be tailored to meet the needs of each individual lone worker and their specific job.
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